Create an Onboarding Plan
Congratulations on your new hire! But there’s more work ahead. It’s not simply enough to hire diverse candidates, but we need to ensure that they succeed and thrive within their organizations. The following sections include questions and recommendations for the development of your onboarding process.
Make a Plan
- Compile all the information a new hire will need for onboarding before they start. UW HR’s onboarding toolkit is one example.
- Include human resources staff, managers, and other employees in the creation of the onboarding plan. How can you involve more than just the supervisor in the onboarding process?
- Develop a detailed schedule for a new employee’s first 30 days.
- Avoid making assumptions about what a new hire may, or may not, know about working at your organization.
Write Everything Down
- Provide all onboarding information to new hires in writing (physical or digital). Starting a new job can result in information overload. Writing things down allows new hires to refer back to information as needed.
- Create detailed checklists for new hires and their managers to make sure no tasks are missed.
Set Clear Expectations
- Create an ongoing list of workplace expectations for new hires. This includes things like hours of operation, professional dress, taking work home, etc.
- Try to write down the “unwritten rules” of your workplace and avoid punishing new employees for not following these norms if they aren’t aware of them.
- Ensure that new hires understand organizational norms around communication.
- Be explicit about how and when employee performance will be evaluated. Consider how recent college graduates can get an ‘A’ in their job.
- Avoid assumptions about what new employees do, or do not, know about performance evaluation.
- Forbes, Hiring Diverse Candidates Is Not Enough – It’s About Keeping Them
- Gallup, Why the Onboarding Experience is Key for Retention
- University of Washington, Onboarding Toolkit
- Harvard Business Review, Why You Should Write Down Your Company’s Unwritten Rules