- Staff the front desk during business hours (8 a.m.-5 p.m.) in Mary Gates Hall 120 or in HUB 141 (7:30 a.m.-5 p.m.)
- Summer: Monday-Thursday 7:30 a.m.-4:30 p.m., Friday 8:00 a.m.-12:00 p.m.
- Provide a friendly and professional experience to any customer as they interact with our office
- Respond to inquiries about the UW from students and their families by phone, email, and text
- Establish an understanding of and assist customers with issues relating to FYP programs, services, policies, and procedure
- Work collaboratively with other Student Assistants and FYP staff on detail oriented projects relating to several different programs
- Become familiar with program registration processes and answer questions as needed
- Assist in the coordination of the day-to-day operations of the FYP office
Required Qualifications
- Full time, degree-seeking, undergraduate student on the Seattle campus
- Knowledge of, or an aptitude and willingness to learn about, a wide variety of UW student resources and services
- Ability to serve as a positive and professional representative of FYP when communicating with offices across campus
- Ability to receive constructive feedback
- Highly organized and detail-oriented
- Strong oral and written communication skills of the English language
- Good academic and conduct standing prior to and throughout the entire term of employment
Desired Qualifications
- Ability to work for the entire year in which hired, including summer quarter.
- Fall, Winter, and Spring Quarters: Ability to work 5-10 hours per week.
- Summer Quarter: Ability to work 10-20 hours per week.
- Experience with administrative support tasks (e-mail, phone, texting, Zoom)
