The Applied Physics Laboratory’s Distributed Computing Services group (APLUW-IT) has openings for a student helpdesk position. APLUW-IT serves (a) nine subnets in four buildings; (b) approximately 600 Macs, PC, and Unix/Linux Workstations on these subnets; (c) a set of Linux machines that provide network, mail, print and compute services; (d) a Help Desk to assist about 350 users with their networking and computing needs.
The students we hire will be responsible for answering user questions, installing computers on subnets, maintaining printers and documentation and other computer-related items, such as, installing hardware and software. Most work will be done between 8AM-5PM, but some help may be required after hours and weekends.
The students we hire must be computer literate. We are looking for students with Mac and PC experience. Linux/Unix is a plus. The students we hire must also have good oral and written communication skills. Position is open to Undergrads Only. This position involves grants and contracts that require employees be US Citizens.