Pickup, deliver, sort, and distribute U.S. and campus mail · Create staff mailboxes · Scan, file, and archive business documents · Answer BF&F main telephone line · Make updates in UW-IT billing systems · Respond to customer inquiries regarding their bills · Assign online requests to BF&F accounting staff · Prepare BF&F invoices for processing and distribution to customers · Receive, scan, and log checks from external customers · Process non-PO invoices incurred by UW-IT through Supplier Invoice Request system called Workday · Serve as an accounts payable (A/P) contact for external vendors including troubleshooting account issues/discrepancies, explaining any late/missing payments, and requesting credits · Work with UW-IT Procurement team to identify recipients of goods and services to verify the accuracy of vendor invoices · Generate customer account statements and aging reports in Workday · Analyze aged accounts and follow up on collection of past-due invoices · Worktags reconciliation · Perform other duties as assigned