Ramy is the President of Medical Scribing Solutions, a Toledo-based company that links pre-med and gap year students with healthcare providers seeking medical scribes. Ramy also spends a considerable amount of time prepping candidates for interviews, helping them calm their nerves and “get out of their own way” so they present the most authentic, passionate version of themselves to potential employers.
Transcript
My name is Ramy Sarsour, and I am the president and founder of Medical Scribing Solutions. What we do is we work with pre-health students, so students that are looking to join the medical field, whether as a physician or as a nurse practitioner, as a nurse, whatever it may be, and I connect them with the healthcare providers throughout Northwest Ohio. I basically do everything. I oversee the recruitment, the management, the advising of the students, the employees. I am overseeing marketing, sales, establishing and maintaining relationships with our clients and our vendors. Basically, if it's happening within MSS, Medical Scribing Solutions, then I'm overseeing it. It's September, so this is the time where there's so many students that are applying still and training in secondary, so basically every single evening I am have a one-on-one video call with one of the applicants, whether it's because they have interviews coming up or whether we're still working on the secondaries to help get them to better express themselves. At the end of the day, that's all I'm really doing when it comes to advising them, is it's all their words, it's all their thoughts, but I'm kind of getting them out of their own way. So yesterday was probably a two-hour video call with a young man that's gonna be interviewing here in the next few days, and just kind of getting him to understand that, hey, you have everything that it takes. The only thing that is the issue is you are doubting yourself, but once the doubt is gone, then I know he's gonna do a really, really wonderful job in the interview. I'd say I'm still at an earlier stage in my company where the hours are not favorable. I work a lot. I'm probably working over 80 hours a week. That's not sustainable. And so as we continue to grow and put people in places to help grow the company, I'm able to start pulling back. So 80 is actually a lot better than what it was as of two months ago. As for the scribes, and this is where they've got so much on their plate already as students, as pre-health students, and so our big focus is to push them because we have to. Unfortunately, we can't hire a scribe just to work two half days a week because then that would require, what, five different scribes for one office, which is the doctors won't go for that. So we do push them, but what we try to do is if the semester allows for it, not every semester does, two full days, so there would be two eight-hour shifts, and then depending on how their grades are, and we do take that extra step where we say, "Hey, send us your transcripts at the end of every semester." That way, if I see that there's a student that is putting way too much on their plate and really just saying, "Yes, I'll do more," we know to, "Hey, let's pull back a little bit because we can't have your GPA suffer," because if your GPA suffers, this could all be for nothing.
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